What is Whiz Mate ?

Whiz mate is a program designed to give guests staying at Intiwhiz Hospitality Management Hotels (Whiz Capsule Hotel, Whiz Hotel, Whiz Prime Hotel, Grand Whiz Hotel, Whiz Residence, and Swift Inn) great rewards through special privileges and various benefits

Membership Benefit

Best Rate Guarantee

Point Rewards

Special Promotion at Hotel Outlet

Membership Levels

Green

Newly registered members
Special promotions in Hotel Outlets, discount 5% for Laundry, Restaurant and Spa (only valid in Grand Whiz Hotel)

Gray

Members with 10 times confirmed bookings
enjoy 5% discount from Intiwhiz.com rates
priority late check-outs up to 3 P.M
Special promotions in Hotel Outlets, discount 10% for Laundry, Restaurant and Spa (only valid in Grand Whiz Hotel)

White

Members with 20 times confirmed room reservations
enjoy 10% discount from Intiwhiz.com rates
priority late check-outs up to 3 P.M
Special promotions in Hotel Outlets, discount 10% for Laundry, Restaurant and Spa (only valid in Grand Whiz Hotel)

How to Sign up

1. Visit http://www.whiz-mate.id and click the menu sign up.
2. Fill out the membership registration form with name, e-mail, and desired password.
3. The validation link will be forwarded to the registered e-mail. Guests are required to click that link to verify their account.
4. After the validation is completed, click the menu log in to view member dashboard. In it guests can view various information such as their membership number and their electronic membership details

How to Book Room via Online Website

1. Visit the Intiwhiz website, select the desired Hotel and the reservation period before entering the membership number
2. Guest will receive discounted rate appropriate to their membership level
3. Reward points will automatically be given after the reservation process is completed

How to Book Room Directly to the Hotel

1. Guest visit the desired Hotel directly.
2. Guest will then show the Electronic Card available from logging in to the E-Card menu in www.whiz-mate.id  to the receptionist.
3. Guest will receive discounted rate appropriate to their membership level.
4. Reward points will automatically be given after the reservation process is completed. 

Point system

Points will be rewarded in every reservation (per room per night)

• Grand Whiz Hotel, Whiz Residence, Villa (Room Type) : 10 points
• Whiz Hotel, Whiz Prime Hotel, and Swift Inn : 5 Points
• Whiz Capsule : 3 Points

Rewards

Terms and Conditions

*) Max. 2 Rooms nights in same time booking & staying period

*) Max. 5 times in 1 year to redeem points

*) 50% discount and free room type upgrade are not applicable in Whiz Capsule

How to Redeem Points

1. Log into www.whiz-mate.id to view the member dashboard and click the Redeem button.
2. Select the desired available rewards.  
3. Select the desired Hotel and the resevation period.
4. The reward points request will be forwarded automatically to the chosen Hotel via e-mail.
5. Once the Hotel approves the request, guest will then receive confirmation via their registered e-mail. 

Membership Eligibility

1. Guests that do not make any reservation in the period of 1 year after their membership is approved will lose their membership and must re-register in order to enjoy the available benefits.
2. Gray and/or White members that reserve less than 8 times in the period of 1 year will have their membership downgraded to Green.
3. Gray and/or White members that do not make any reservation in the period of 1 year will lose any reward points that they have accrued.
4. Reward points cannot be combined between members.
5. Reward points cannot be cashed.